15 Дек

TERA Service Going Info. Pick platform particular guidelines

That we announce that En Masse Entertainment is closing down as we first stated on social media, it is with a heavy heart. For anybody that play TERA or Closers, please sleep guaranteed, help for all those games will stay.

This short article shall be updated as extra information becomes available. Please choose “Follow” or bookmark this page and refer straight right back for updates.

Pick your platform below to look at solution going information we have actually now available.

Windows

Gameforge are going to be taking over publishing of TERA PC in the united states, using their servers set to get November that is live 12.

  • Account Migration can be obtained.
  • Account Migration web page: you are able to finish Account Migration any moment. You will still be able to play until that date if you complete account migration before En Masse servers go offline.

      Account Migration is available . To make sure your bank account information is preserved and transported, please Account that is complete Migration this era. Go directly to the Account Migration web web page to get going.

    Migrate your account to unlock function benefits from Gameforge and make sure your EMP balance and development can be obtained appropriate whenever Gameforge’s united states servers available.

    In the event that you migrate it will be possible to carry on playing on En Masse servers until that date.

  • Please see Gameforge’s Transfer FAQ for reward details.
  • You need to migrate your account or your bank account development and EMP stability will be deleted.
    • EMP money can no be purchased longer.
    • EMP can certainly still be invested in-game, and items will stay available until servers go offline at En Masse.
    • EMP Transfer Ideas.

    Elite reputation subscriptions are no longer available.

    Recurring re payments for current Elite reputation subscriptions are disabled.

    Elite reputation vouchers can certainly still be bought through the shop that is in-game staying EMP stability.

    Players who’d A elite that is active subscription enjoy TERA Club advantages on Gameforge servers also. (Remaining membership time will likely to be carried over.)

    Elite registration voucher products will maybe not work with Gameforge servers, so please make use of a few of these things ahead of the host shuts down.

    En Masse Ecosystems

    • Brand brand New Account creation — brand brand new game account creation is disabled. But, all present accounts that are active nevertheless log on to handle their account and get on our games.
    • Web shop — we’ve closed our internet shops for many services and products. In-game stores continues to list products that are available.
    • Server transfer – the capability to move figures between servers has been disabled on En Masse servers.
    • Discussion boards — The TERA discussion boards stay available. We might upload player chinalovecupid that is future to your News and Announcement area.
    • Discord — Gameforge’s formal TERA Discord host
    • Social media marketing reports — En Masse will continue to handle the Facebook web page and can even there share player communications until service has transitioned to Gameforge. (please be aware that the Twitter account happens to be handled by the brand new publisher of TERA for system, therefore will not provide TERA PC-related information. The TERA Instagram account (official_tera) is perhaps perhaps not active.)
    • Support — help will transfer from the date that is same we transfer the video game solution. Up to that right time, En Masse continues to offer help. After the transfer of solution occurs, you need to contact the publisher that is new customer care group for almost any problems with TERA.

    Will items that are account-bound kept?

    • This might be presently maybe perhaps not planned therefore players are encouraged to claim as much of those products because they require ahead of the server closes.

    Do i have to do prepare any such thing before servers near?

    • Please claim all products in your product claim, product broker, mailbox and bank that is guild the host shuts down, as unclaimed products might be lost otherwise.
    • Please additionally be sure to trade all your valuable token products ahead of the server shuts down as many of them could have content that is different won’t work anymore afterward.

    What are the results to my TERA Rewards Levels?

    • The Rewards-System had been an operational system unique to En Masse that’s not obtainable in every other TERA area. As such, it unfortunately won’t be possible to move any status or progress with this.
    • Please see Gameforge’s Transfer FAQ for lots more details.

    More information concerning the transfer of service

    • KRAFTON Console Dept. has had over management of the TERA Console game servers and services.

    Account Transfer procedure

    • All characters, development, and products can be obtained from the Krafton servers acceptance that is following of account transfer conditions and terms (upon introducing the overall game).
    • EMP money can no be purchased longer.
    • EMP Transfer Information

    En Masse Ecosystems

    • Discussion boards — The TERA forums remain online.
    • Discord — Krafton has built an official that is new Console Discord host
    • Social networking reports — Krafton has had over handling of the Twitter account.
    • Customer care — help has moved to

    KRAFTON Console Dept. links

    PlayStation

    En Masse isn’t any longer offering help for TERA Console. Please contact publisher that is new’s help group for support

    extra information concerning the transfer of solution

    • KRAFTON Console Dept. has had over handling of the TERA Console game servers and solutions.

    Account Transfer procedure

    • All characters, development, and things can be obtained in the Krafton servers acceptance that is following of account transfer conditions and terms (upon starting the overall game).
    • EMP money can no much longer be bought.
    • EMP Transfer Information

    En Masse Ecosystems

    • Discussion boards — The TERA forums remain online.
    • Discord — Krafton has generated a brand new official tera Console Discord host
    • Social media marketing reports — Krafton has had over handling of the Twitter account.
    • Customer care — help has moved to

    KRAFTON Console Dept. links

    just just What next?

    If you have tried all of this and nevertheless require assistance, there is community of gamers on our discussion boards you can also contact support.

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